Patient-reported experience measures (PREMs) are psychometrically validated tools (e.g. questionnaires) used to capture patients’ interactions with healthcare systems and the degree to which their needs are being met. PREMs are designed to determine whether patients have experienced certain care processes rather than their satisfaction with the care received (which may be subject to bias). A PREM may, for instance, be used to collect information on the patient experience of hospital admission. Data derived from this could be used to inform service development and configuration.


How to cite: Patient-Reported Experience Measure (PREM) [online]. (2016). York; York Health Economics Consortium; 2016.


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